Repair or replace —
we've got you covered.
Beko, Hotpoint or Indesit appliance broken? We'll fix it for a clear, fixed price — or supply and fit a brand new machine. One call sorts it.
- Call out from £39 (deducted if you go ahead)
- Standard parts included
- Labour included
- Same or next-day visit
- 6-month guarantee
- Does not include drum bearings
- Brand new Beko washing machine
- Delivered & installed
- Old machine recycled
- Fitted within 3–5 days
Repair or replace — your two options explained
Both options are clearly priced upfront. No hidden extras. No nasty surprises at the end. Not sure which is right? Call us and we'll give you honest advice.
- Call out from £39 — deducted from your repair if you go ahead
- All standard parts included
- Labour included
- Same or next-day appointment
- 6-month parts & labour guarantee
- No fix, no fee — zero risk to you
- Does not include drum bearings
- Brand new Beko washing machine
- Delivered and fully installed
- Old machine collected and recycled
- Fitted within 3–5 days
- Full manufacturer warranty
- Nothing else to arrange
The replacement machine — £319 supplied and fitted
A brand new Beko 7kg washing machine, delivered, installed and your old machine recycled. Everything included for one fixed price.
How our £319 compares to buying online
AO and Currys look cheaper at first glance. Add installation and recycling and our price is often the same or less — with a local engineer you can actually call.
| Us — £319 all-in | AO.com | Currys | |
|---|---|---|---|
| Machine | Included | £249–£259 | £259–£279 |
| Installation | ✓ Included | +£25 extra | +£25 extra |
| Old machine recycled | ✓ Included | +£20–25 extra | +£20 extra |
| True all-in cost | £319 | £294–£309 | £304–£324 |
| Local accountable engineer | ✓ Same person | ✗ Third-party | ✗ Third-party |
| Fitted this week | ✓ 3–5 days | Subject to slots | Subject to slots |
| Someone local to call if problems | ✓ Direct number | ✗ Call centre | ✗ Call centre |
Simple process — repair or replace in three steps
One call is all it takes to get a clear answer and a booked appointment.
Tell us the fault
Call with the brand, fault and model if known. We'll ask a few quick questions to understand the situation.
Get honest advice
We'll tell you whether repair or replacement makes more sense — and give you a fixed price for both options.
We come to you
Same or next-day repair visit, or replacement fitted within 3–5 days. One engineer, one price, all sorted.
Beko, Hotpoint or Indesit broken?
Call now — we'll advise you honestly on repair vs replace, no pressure either way.
Why choose Colchester Domestic Repairs?
A broken appliance disrupts the whole house. We get you a clear answer fast.
Repair & replacement across Colchester & nearby areas
We cover Colchester and the surrounding towns and villages.
Common questions
Quick answers before you call.
What does the £79 repair cover?
Repairs start from £79 and cover labour and all standard parts for common faults — pump failures, door seals, heating elements, door interlocks and more. It does not include drum bearings. If we diagnose a fault that falls outside a standard repair, we'll tell you the price before doing any work.
What if you can't fix it?
If we attempt a repair and cannot fix the fault, you pay nothing for the repair itself. Our no fix, no fee guarantee means there is no risk to going ahead.
Why doesn't the repair price cover drum bearings?
Drum bearing replacements are a major repair requiring significant labour time and specialist parts. In most cases where bearings have failed, a replacement machine is a more cost-effective option — which is exactly why we offer the £319 replacement alongside the repair.
What's included in the £319 replacement?
Everything. The brand new Beko BM3WT3741W, delivery to your home, full installation, and collection and recycling of your old machine. No extras, no additional charges.
How does your £319 compare to buying from AO or Currys?
Once you add installation (typically £25) and old machine recycling (typically £20–25), AO's true all-in cost is £294–£309 and Currys is £304–£324. Our £319 is comparable — and includes a local engineer you can actually call if anything goes wrong.
Do you charge a call out fee?
Yes — a fixed call out fee applies from £39, or choose our £19 video call for simple faults. It is clearly priced upfront, with no hidden extras, and deducted from your repair cost if you go ahead. The £319 replacement price includes delivery and installation with no separate call out charge.
How quickly can you come out?
For repairs, we aim for same-day or next-day appointments across Colchester. For replacements, fitting is typically within 3–5 days.